Shipping policy
Clear delivery expectations for Nestiovia orders.
We process orders carefully and ship eligible items to the address provided at checkout. Delivery time can vary by destination, product availability, carrier performance, and local conditions.
Processing time
Most orders are prepared for shipment within 1-3 business days after payment is confirmed. During high-volume periods or promotional events, processing may take slightly longer.
Shipping time
Estimated delivery time is typically 7-15 business days after shipment, depending on the destination and carrier route. Delivery estimates are not guarantees.
Shipping costs
Shipping costs, available methods, and any free-shipping offers are shown at checkout before payment is completed.
Fulfillment location
Orders may ship from our own or partner fulfillment centers based on inventory availability and the delivery address. This helps us route orders efficiently and avoid misleading claims about local-only fulfillment.
Tracking
When tracking is available, the tracking number will be sent by email. Tracking may take 24-72 hours to update after a carrier receives the package.
Address accuracy
Customers are responsible for entering a complete and accurate shipping address. If you notice an error, contact service@nestiovia.com as soon as possible.